Universal Service Programs for Low-Income or Disabled Consumers

Federal and State of Missouri Lifeline Program

What Kind of Assistance Can I Receive?

Eligible low-income or disabled consumers can receive up to $13.50 in reductions on their telephone bill in the form of a credit against their monthly recurring dial tone charges billed by Kingdom Telephone. This reduction may vary depending on each consumer’s eligibility and applies only to a single telephone line at the qualifying consumer’s principal place of residence.

How Do I Qualify?

To qualify for Low-Income Lifeline in Missouri, a consumer must participate in one of the following programs: Medicaid; Food Stamps; Supplemental Security Income; Federal Public Housing Assistance; Low-income Home Energy Assistance; National School Lunch Program; or Temporary Assistance for Needy Families.

To qualify for Disabled Lifeline in Missouri, a consumer must participate in one of the following programs: Federal Social Security Disability Benefits; Federal Supplemental Security Income Benefits; Veterans Administration Benefits; State Blind Pension (pursuant to Section 209.010 to 209.160, RSMo); State Aid to the Blind(pursuant to Section 209.240 RSMo); or State Supplemental Payments(pursuant to Section 208.030 RSMo, Section 660.100.2 RSMo 2000).

Services

Qualifying consumers will receive this assistance on the following services: voice grade access to the public switched network; single-party service; access to emergency services; access to operator services; access to inter-exchange service; access to directory assistance, and voluntary total toll blocking, which prevents the placement of any long distance calls.

Carriers, like Kingdom, providing Lifeline may not collect a service deposit in order to initiate Lifeline services if the qualifying low-income or disabled consumer voluntarily elects toll blocking.

For additional details call our business office at 800-487-4811 or download a form here.